Privacy Policy

Effective Date: 1/1/2026

Knoxville Jumpstart respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, request service, submit a form, call us, text us, or use our services.

By using this website or contacting Knoxville Jumpstart, you agree to this Privacy Policy.

Business Information

Knoxville Jumpstart

Knoxville, Tennessee

Phone: 865-696-2972

Website: https://knoxvillejumpstart.com

Information We Collect

Knoxville Jumpstart may collect personal information that you voluntarily provide, including:

- Name

- Phone number

- Email address, if provided

- Service address or current location

- Vehicle year, make, and model

- Service requested

- Fuel type, if requesting fuel delivery

- Payment-related information

- Messages, calls, form submissions, and other communications with Knoxville Jumpstart

We may also collect basic website usage information such as browser type, device type, pages visited, referring website, and general analytics data.

How We Use Your Information

Knoxville Jumpstart may use your information to:

- Respond to your calls, texts, forms, or service requests

- Provide jumpstart service, fuel delivery, battery testing, or battery replacement

- Confirm your location, vehicle details, and service needs

- Send service updates and customer support messages

- Send payment links, receipts, or payment reminders

- Request reviews or feedback after service

- Improve our website, services, customer experience, and marketing

- Maintain business records

- Comply with legal, regulatory, or safety requirements

SMS/Text Messaging Privacy

By providing your mobile phone number to Knoxville Jumpstart, submitting a form, calling or texting us, or requesting service, you may receive SMS/text messages related to your request, service updates, customer support, payment reminders, review requests, and other service-related communications.

Message frequency varies based on your interaction with Knoxville Jumpstart.

Message and data rates may apply.

You may opt out of SMS messages at any time by replying STOP. After replying STOP, you may receive one final confirmation message. You may reply HELP for help or contact us at 865-696-2972.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

SMS Consent and Opt-In Data

Knoxville Jumpstart does not sell, rent, trade, share, transfer, or exchange SMS opt-in data, SMS consent, or phone numbers collected for SMS purposes with third parties or affiliates for marketing purposes.

SMS opt-in data and consent are used only to communicate with you regarding Knoxville Jumpstart services and related customer communication.

Information Sharing

Knoxville Jumpstart does not sell your personal information.

We may share limited information with trusted service providers only when necessary to operate our business, process payments, manage communications, host our website, provide customer support, or deliver requested services.

These service providers are only allowed to use information as needed to provide services to Knoxville Jumpstart.

The above excludes SMS opt-in data and consent. SMS opt-in data and consent will not be shared with any third parties or affiliates for marketing purposes.

Payment Information

Knoxville Jumpstart may use third-party payment processors to process payments. We do not store full credit card numbers on our website. Payment information is handled by the payment processor according to its own security and privacy practices.

Website Analytics and Cookies

Our website may use cookies, tracking pixels, analytics tools, or similar technologies to understand website traffic, improve website performance, and measure advertising effectiveness.

You may be able to control cookies through your browser settings. Disabling cookies may affect certain website features.

Advertising and Remarketing

Knoxville Jumpstart may use online advertising platforms such as Google Ads or other marketing tools to promote our services. These platforms may use cookies, pixels, or similar technologies to measure ad performance and show relevant ads.

We do not sell SMS consent or SMS opt-in data to advertising platforms.

Data Security

Knoxville Jumpstart takes reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

Knoxville Jumpstart may retain personal information for as long as needed to provide services, maintain business records, resolve disputes, comply with legal obligations, and operate our business.

Your Choices

You may contact Knoxville Jumpstart to request that we update, correct, or delete certain personal information, subject to legal and business recordkeeping requirements.

To stop receiving text messages, reply STOP to any SMS message from Knoxville Jumpstart.

To request help, reply HELP or contact us at 865-696-2972.

Children’s Privacy

Knoxville Jumpstart does not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to third-party websites, such as payment processors, review platforms, or social media pages. Knoxville Jumpstart is not responsible for the privacy practices or content of third-party websites.

Changes to This Privacy Policy

Knoxville Jumpstart may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy, contact:

Knoxville Jumpstart

Phone: 865-696-2972

Website: https://knoxvillejumpstart.com